2013年12月24日星期二

Balky browsers tick off tablet owners

San Mateo, Calif.-based Fixya mined ten,000 user-generated reports associated to Apple's iPad Air and Retina-equipped iPad Mini, Amazon's Fire HDX and Microsoft's Surface 2, the second-generation tablet that replaced the poorly-received Surface RT of 2012, to come up with its conclusions.

Browser gripes topped the charts
on the iPad Air plus the 8.9-in. Fire HDX, said Fixya, although the surfing app tied for second around the iPad Mini's top-five-beef list.

Nearly a third -- 30% -- on the reported complications with the Air and 25% of those using the Fire stemmed from the tablets' bundled browsers, Safari and Silk, respectively. Around the Retina iPad Mini, 20% of complaints targeted Safari, precisely the same percentage as aimed ire in the paucity of storage space on the least costly model.

"A
relatively popular situation with mobile Apple devices, especially these employing Safari -- the browser that comes pre-packaged with the device -- is a crashing browser," stated Fixya. "Users report that opening certain Web pages (most likely those that use [Adobe's] Flash [Player]) and opening various tabs around the browser can cause the browser to crash and kicks users onto the household [screen]."

Famously, Apple has
in no way supported Flash Player on iOS, the mobile operating method that drives the iPad. Before his death, co-founder and former CEO Steve Jobs was adamant about banning Flash, going as far as to publicly trash the media software within a 2010 diatribe.

But Safari on iOS
just isn't supposed to crash when it encounters a web site that calls on the Adobe application.

Fire HDX owners pummeled Silk with
related laments. "Silk ... has a range of concerns, most notably choppy performance and tendency to crash," Fixya noted.

Only the Surface
two escaped owners' disgust with their device's mobile browser. Microsoft's Web Explorer 11 (IE11) is bundled with Windows RT eight.1, the OS that powers the tablet.

As an alternative, Microsoft buyers tapped a shortage of top quality apps as their No. 1 complaint, with 25% from the reports focused around the challenge. Users' gripes matched those of analysts who have cited the app issue as the platform's weakest hyperlink because lengthy just before Microsoft started promoting Windows 8.

Fixya
suggested that iPad and Fire HDX owners often clear their browser's history and delete cookies to maintain Safari or Silk as steady as possible. But it had no answer for the Surface 2's app challenge. "App support is definitely an issue together with the device that ... customers cannot repair on their own," Fixya pointed out.

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